Market Loss Policy

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Last Updated: February 17, 2026

At BOLD Precious Metals, our model of business is different from traditional e-commerce. We sell in live financial markets. In times of excessive volatility, circuit breakers are occasionally tripped to interrupt trading to allow the market to settle down. When you purchase with us, we immediately hedge against that inventory to lock in that price. Due to this reason, all sales are finalized, and once you get an order confirmation number, you are already in a binding contract.

This Market Loss Policy is a statement of what you must do financially in case your order is cancelled because you requested it or because of non-payment. The pricing of precious metals can be affected by a substantial market decline in the case of a downturn in the market. Market indices, in which an index is a generalised gauge of market activity, may experience a fall, like in the recent history of the stock market crash of Black Monday in 1987, when investors saw their wealth evaporate.

Market changes are a general measure taken over a calendar year, making the significance of knowing annual performance also important. Shareholders must know that an unexpected market decline may lead to the loss of value. Decision-making processes should be based on reliable data and thorough examination.

1. Introduction to Market Loss

Trading in precious metals requires one to be aware of the facts of the financial markets, which are subject to changing prices over a very short time as a result of various events—global economic news and unexpected crashes in the stock market. It is also true at BOLD Precious Metals; just like the traders of Wall Street, we are trading in real time as soon as there is a change in market indices like the Dow Jones Industrial Average, S&P 500, and Nasdaq Composite.

This is a fast-paced environment where the value of gold, silver, platinum, and palladium may increase or decrease within minutes, particularly during times of increased volatility or a recession in the market.

In this regard, a Market Loss Policy is necessary. It covers both our business and our clients against the risks of unexpected falls in the stock prices or the general decline in the market. Once you secure a price with us, we hedge your order, and you are sure of the future fluctuation of your investment.

It is a strategy that gives you certainty in terms of price, besides enabling us to offer transparent, competitive prices regardless of what is going on in the rest of the financial markets. This policy is important for making informed choices, whether one is purchasing bullion as a long-term investment or selling when market prices are rising.

1. The Binding Contract and Investment Risk

By placing an order online or via telephone, you enter into a binding and legally enforceable agreement with BOLD Precious Metals, a company specializing in precious metals trading.

Price Locking: Your price is locked at the moment of order confirmation.
No Risk-Free Looking: You may not cancel an order simply because the price of gold, silver, or platinum has changed.
Non-Payment: Failure to send payment within the required timeframe (e.g., 24 hours for Wires, 5 days for Checks) is considered a breach of contract and triggers this Market Loss Policy. Payment can be made via cash equivalents such as wire transfers or checks.

Once your order is confirmed, it is considered the final offer and cannot be renegotiated.

2. Calculation of Market Loss During a Stock Market Crash

If your order is cancelled for any reason, you are responsible for any deficiency between the price you locked in and the current market price at the time of cancellation. This means you may need to transfer money to cover the loss resulting from market movement.

The Formula: Total Penalty = [Administrative Fee] + [Market Loss Differential]

Administrative Fee: A fixed fee of $35.00 USD is charged on all cancellations to cover paperwork and hedging costs, and is always calculated in U.S. dollars.
Market Loss Differential: This is the difference in U.S. dollars between your Locked Ask Price and the Current Ask Priceat the time of cancellation.
Example: You buy 1 oz Gold at $2,600. You cancel when Gold has dropped to $2,500. Cancelling your order at this point is similar to choosing to sell investments at a loss, as you are locking in the market loss.
You Owe: $100 (Market Loss) + $35 (Admin Fee) = $135.00 Total.
Market Gain: Any market gain on cancelled orders (if the price has risen) shall remain the exclusive property of BOLD Precious Metals. You are not entitled to profit from a cancellation.

3. Automatic Billing & Enforcement in the Stock Market

To protect our business from market volatility, BOLD Precious Metals reserves the right to enforce this policy using all available legal means and complies with all relevant government regulations regarding collections.

Credit Card Authorization: By placing an order (even if paying by Check/Wire), you expressly authorize BOLD Precious Metals to charge any valid credit card on file for the full amount of any Market Loss Fees and Administrative Fees.
Collections: If we are unable to collect these fees via credit card, we will issue an invoice payable within 5 business days. Unpaid invoices will be:
1. Forwarded to a third-party Collection Agency.
2. Reported to major Credit Bureaus.
3. Subject to accruing interest at the maximum legal rate.
Future Orders: No future orders may be placed until all outstanding Market Loss fees are paid in full.

Your order confirmation represents your best and final offer in the transaction.

4. Returns & Market Loss in Financial Markets

This policy also applies to non-defective returns. We encourage customers to focus on understanding the implications of returns under this policy to make informed decisions.

If you return a product under our “Satisfaction Guarantee,” you will receive a refund of the purchase price, less any Market Loss if the spot price has dropped since your original purchase date. Please note that market prices can change significantly in less than a year between purchase and return.
The $35.00 Administrative Fee may also apply to returns of large orders at our discretion.

Risk Management

The control of investment risk is the core of all successful strategies, particularly when it comes to trading in precious metals and other investments. At BOLD Precious Metals, we employ advanced hedging strategies to cushion not only our stock but also our customers against the vagaries of the market or a market crash. By hedging prices at the time of sale, we are able to shield you against price volatility that occurs when the market runs amok (possibly by opening the market or when markets drop without warning) or due to such worldly events that cause shock waves to roll through Wall Street.

For investors, precious metals offer a valuable way to diversify a portfolio and offset potential losses from stocks, software stocks, tech stocks, or other securities that may be more sensitive to market downturns. It tends to happen that when market indices are declining, gold and silver maintain their value or even increase, providing a hedge against ordinary income losses and helping to balance out your overall investment risk. Tax-loss harvesting strategies can also be used to offset gains from other investments; therefore, precious metals would be a great addition to your financial plans.

Remaining invested and focusing on long-term value, rather than responding to short-term price fluctuations, is a rule that chief investment strategists and seasoned investors cling to. Knowing how you can use precious metals in your portfolio and the safeguards that you have through our Market Loss Policy, you can invest your funds in the market with more certainty and transparency in the event of a market downturn.