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Yes, your package is insured in transit until it's delivered. Every single package we ship is sent with full shipping insurance. In the rare event that your package is missing or damaged in transit, BOLD will reimburse your purchase money or send you replacements. Important: Our insurance covers only shipments till transit. Once the shipping company receives a customer's signature or finishes delivery confirmation, our coverage ends.

Signatures are not required on orders under $750 until chosen and paid for at checkout. Deliveries exceeding $750 always need a signature. BOLD highly recommends Signature Confirmation for purchases under $750 to decrease the chance of theft or loss following delivery. We insure our packages till delivery, but not after.

The BOLD website delivers solely to US locations. Yet, if you want your purchase delivered internationally, email us at: support@boldpreciousmetals.com or call: 1-(866)454-BOLD with the products you want and the address, and we will explore the choices.

After approved payment, most orders ship within 3-4 business days. After that, delivery time depends on your shipping option. We send USPS First Class, but you may upgrade to Expedited at checkout. Order completion usually takes 1 to 10 business days following payment, depending on the method and whether the product is in stock or pre-sale. Credit cards and wire transfers clear the day of order. Paper checks clearance 5 business days after receipt of the check. Electronic checks pass 5 business days after the order.

Yes, we ship orders to billing addresses for Guest Users only. If you have an account with us, we will save your address as the default billing address. If you have an account but cannot see your default address, you most likely have not logged in. Please log in to check out your information.

We provide an Expected Shipping date while placing an order. You can also track your order with the help of the Invoice number and Zip Code OR Billing Email and Zip Code, any of the two combinations. You will also receive an email once your order ships. Most orders ship within 2-3 business days after payment. Delivery time depends on your preferred shipping method.

While placing orders, once you have completed your payment, we give you shipping options such as UPS/USPS/FedEx. Choose a shipping method according to your convenience.

Once you place your order, we divide it into two parts based on availability: In Stock and Pre-Sale. We ship the items In Stock first, followed by the Pre-Sale orders. Products on presale are sold before their release. When pre-sale items arrive in our warehouse, we ship them the next business day. You will receive In Stock items first. For more information about Pre-Sale items, you can contact our customer care via email: support@boldpreciousmetals.com or call: 1-(866)454-BOLD.